# NAME Kayako::RestAPI - Perl library for working with [Kayako REST API](https://kayako.atlassian.net/wiki/display/DEV/Kayako+REST+API) # VERSION version 0.01 # SYNOPSIS use Kayako::RestAPI; my $kayako_api = Kayako::RestAPI->new({ "api_url" => '', "api_key" => '', "secret_key" => '' }, { content_key => 'text', pretty => 1, attribute_prefix => 'attr_' }); $kayako_api->get($route, $params); # $params is optional hashref $kayako_api->post($route, $params); $kayako_api->put($route, $params); $kayako_api->delete($route, $params); $kayako_api->get('/Base/Department'); # list of all departements my $ticket_id = 1000; $kayako_api->get_ticket_xml($ticket_id); $kayako_api->get_ticket_hash($ticket_id); $kayako_api->create_ticket({ subject => 'Test ticket', fullname => 'Pavel Serikov', email => 'someuser@gmail.com', contents => 'Hello, world!', departmentid => 5, ticketstatusid => 4, ticketpriorityid => 1, tickettypeid => 5, autouserid => 1 }); You can test you controller with [API Test Controller](https://kayako.atlassian.net/wiki/display/DEV/API+Test+Controller) # METHODS ## change\_ticket\_owner $kayako\_api->change\_ticket\_owner($ticket\_id, $new\_owner\_id); ## make\_unassigned $kayako\_api->make\_unassigned($ticket\_id); equalent to $kayako\_api->change\_ticket\_owner($ticket\_id, 0); ## create\_ticket Check a list of required arguments here: [https://kayako.atlassian.net/wiki/display/DEV/REST+-+Ticket#REST-Ticket-POST/Tickets/Ticket](https://kayako.atlassian.net/wiki/display/DEV/REST+-+Ticket#REST-Ticket-POST/Tickets/Ticket) ## filter\_fields Private method. Filter fields of API request result By default return only id, title and module fields ## get\_departements $kayako\_api->get\_departements(); # return an arrayref ## get\_ticket\_statuses $kayako\_api->get\_ticket\_statuses(); # return an arrayref ## get\_ticket\_priorities $kayako\_api->get\_ticket\_priorities(); # return an arrayref ## get\_ticket\_types $kayako\_api->get\_ticket\_types(); # return an arrayref ## get\_staff $kayako\_api->get\_staff(); # return an arrayref # AUTHOR Pavel Serikov # COPYRIGHT AND LICENSE This software is copyright (c) 2016 by Pavel Serikov. This is free software; you can redistribute it and/or modify it under the same terms as the Perl 5 programming language system itself.